Frequently Asked Questions
Everything you need to know about your Billionaire Boys Club & ICECREAM order.
How long will it take for my order to ship?
Orders are typically processed within 2-3 business days. Once shipped, standard domestic delivery takes 5-7 business days, while international shipping times vary by destination.
What is your return and exchange policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition collaborations and 'Final Sale' items are not eligible for return.
Are your products authentic?
Yes, this is the official Billionaire Boys Club & ICECREAM online store. All products purchased here are 100% authentic and guaranteed.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.
Do you ship internationally?
Yes, we ship to most countries worldwide. International customers are responsible for any customs duties, taxes, or brokerage fees incurred at the time of import.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment.